The Role of ICT Strategy and Knowledge Management in the Reform of the UK Local Government Planning System

By Nasrullah Khilji and Stephen Roberts.

Published by Journal of Technologies in Knowledge Sharing

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The organisational cultural issue (including human resources) is the principal challenge for the local authorities’ effective ICT strategy and knowledge management progress. Consequently, the lack of motivation and bureaucratic enforcement of decisions are the ultimate defensive forces in the successful development and implementation of an integrated knowledge based planning system within the UK local government. Based on the research findings, an empirical framework is developed to explain the major supportive and preventative knowledge factors of planning system reform by providing solutions for the identified challenges. This research paper suggests realistic implications for the decision makers and planning officials involved in the process of developing and implementing an effective ICT strategy and integrated knowledge based planning system in the UK local government for enhanced efficiency and effectiveness. A mixed research methodology approach has been employed during the fieldwork. Firstly, an extensive review of literature took place to summarise and synthesise the arguments of the key research propositions contributing to the development of an integrated knowledge based planning system. Secondly, an exploratory case study approach took place as an appropriate methodology for this research study, using the semi-structured interview technique to gather data from senior level planning officials who are directly involved in the local government planning system refinement programmes.

Keywords: Knowledge Management, Local Government Planning System, Sustainable Development

Journal of Technologies in Knowledge Sharing, Volume 10, Issue 1, May 2014, pp.17-30. Article: Print (Spiral Bound). Article: Electronic (PDF File; 818.479KB).

Nasrullah Khilji

Doctoral Researcher, School of Computing and Technology, University of West London, London, England, UK

Nasrullah Khilji is a graduate of the University of Cardiff, the University of Thames Valley, and the University of Baluchistan. He earned his PhD from the School of Computing and Technology, University of West London, UK. He holds extensive knowledge in project management, business innovation and information technology, management information system, computing, and web applications in a variety of settings. He is experienced in innovative business strategies, successful project management, and higher education teaching. He is currently involved in teaching graduate and post graduate management modules at the University of Bedfordshire, University of West London, and Cranfield University. He is also actively involved as a facilitator to conduct senior and middle level project management training including APMP and PRINCE-2 with AAXAL Ltd. at Cranfield Management Development Centre. Nasrullah Khilji has a sustained interest in innovation and enterprise, reflected in his PhD research topic He earned an MBA with distinction from Cardiff Business School in 1999, and since then he has continuously progressed in his with great success.

Dr. Stephen Roberts

Associate Professor, School of Computing and Technology, University of West London, London, England, UK

Stephen A. Roberts is an associate professor (information management), School of Computing and Technology (SOCAT), University of West London. Currently, he is course leader of the MSc Information Systems and teaches modules in SOCAT on information systems and business strategy, project management, knowledge management, and research methods). He earned a degree in geography at University of Cambridge. Since 1983, he has been associated with library and information professional education at UWL (and its predecessors) as a lecturer, course leader, researcher, and writer. He has written and published extensively in the library and information field on social science information, financial and resource management, professional issues, and theory. He has contributed to professional bodies like IFLA and CILIP and taught in China, Cuba, and Mexico as well as been involved in other international professional activities in W. Europe, including Erasmus ICP and project in social science information with the Vienna Centre and ECSSID. Roberts is also involved with the SOCAT research groups.